Senior Mortgage Operations Coordinator
sire | life sciences® · AMSTELPLEIN 52, Amsterdam
Company: A leading organization in the financial services sector, dedicated to providing expert support and streamlined processes within the mortgage industry. The company values continuous improvement, teamwork, and delivering high quality service to clients. Job Description: The Senior Mortgage Operations Coordinator plays a key role in supporting and enhancing the mortgage processing team. This senior position involves coordinating training, improving operational processes, and ensuring excellent service standards. The role offers a dynamic environment where you will lead initiatives, analyze workflows, and contribute to a smoothly functioning mortgage department. Responsibilities: • Develop and oversee training programs for team members. • Create, analyze, and report on dashboards and operational reports. • Handle administrative tasks such as scheduling, leave management, authorization requests, and managing emails. • Coordinate security incidents and escalate complex requests or issues. • Conduct job interviews and support onboarding, training, and adherence to working guidelines. • Participate in projects and working groups focused on process improvement. • Analyze existing p